The Article explores the ways in which the role of the utility consumer advocate developed and evolved in responses to transformational changes in the energy field, primarily in the electricity sector. The Article begins with a detailed introduction to the origins of the State Utility Consumer Advocate.
Elin Swanson Katz is the Founder and Principal of Blue Swan Energy Strategies whose mission is to make sustainable energy more affordable, dependable, and equitable. She has also served as Connecticut’s Consumer Counsel during which she was the President of the National Association of State Utility Consumer; as Chair of the Connecticut Siting Council; as the founding Director of the Office of Public Participation at the Federal Energy Regulatory Commission; and as a consumer protection expert at the U.S. Department of Energy.